How to set up a mail on iPhone using IMAP method


Before You Begin to set up email on iPhone

  • You will need your POP and SMTP settings to complete this tutorial. You can find your email settings in cPanel.
  • If you previously created an email forwarder to your Gmail account, you will need to remove it. You can’t receive emails if there’s a forwarder in place.
  • We recommend using the secure (SSL) settings. Using SSL email settings is more secure as it encrypts the data while in transit.

In order to setup your email account on an iPhone device, the first thing you need to do is find your email account details. They are located on your CPanel dashboard.

1. Log in to your Devsoft account. Then, navigate to Emails -> Email Accounts.

To configure email in iPhone device to work with your DevsoftHosting e-mail account, follow these steps:

Step 1 – Go to Settings > Accounts & Passwords

Open Settings on your iPhone and tap Accounts & Passwords.

Step 2 – Tap Add Account

Tap Add Account.

Tap Add account

Step 3 – Tap Other

Select Other as the account type.

Step 4 – Tap Add Mail Account

Tap Add Mail Account.

Step 5 – Enter your account details

Enter the account details for the email you want to add:

  • Name: this will be visible as the sender.
  • Email: the address you want to add.
  • Password: the password you use to log in to Webmail.
  • Description: a name for the account on your device.

Tap Next to continue.

Step 6 – Select IMAP

Tap IMAP as the account type.

Step 7 – Enter your server settings

Enter the following settings:

Incoming server:

  • Host Name:
  • Username: your email account
  • Password: the one you use for Webmail

Outgoing server:

  • Host Name:
  • Username: your email account
  • Password: the one you use for Webmail

Tap Next to continue.

Step 8 – Save the account

Tap Save to create the account. Note that syncing of notes is not supported via IMAP, so we recommend disabling the option.

Step 9 – Tap the account you added

Tap the account you just added. You’ll recognise it by the description.

Step 10 – Tap your account again

Tap your account again to open your settings.

Step 11 – Tap Advanced

Tap Advanced at the bottom of your screen.

Step 12 – Check Mailbox behaviours

Check if the Mailbox behaviours are set correctly to make sure that your emails are saved in the right place.

You need to select the following folders on the server:

  • Drafts mailbox: Drafts
  • Sent mailbox: Sent
  • Deleted mailbox: Trash
  • Archive mailbox: Archive

If no folder, or a different folder, is selected, tap the mailbox and select the correct folder on the server. (The name of the folder is in English.)

Note: If the folder you are looking for is not listed, log in to Webmail and place an email in the folder that is missing. Then try again, it should now show up in the list.

Step 13 – Enter IMAP Path Prefix

Scroll down to the bottom of the screen and enter INBOX as the IMAP path prefix, all in capitals.

Step 14 – Done!

Your email account is now set up correctly on your iPhone.

(Reference :