7 Reason to using CRM System and ERP System in your business

Successful companies need both Enterprise Resource Planning (ERP System) and Customer Relationship Management (CRM Software) to operate effectively in the competitive landscape.

CRM Software and ERP software for your business need

CRM Software for business

Customer relationship management (CRM) software is used by sales, marketing and business development professionals.

Common features include in CRM Software:

  • Manage customers and their purchasing behavior
  • Identify business opportunities and new sales leads
  • Streamline the sales process and reduce repetitive work
  • Automate marketing processes, e.g., email or online advertising campaigns
  • Manage social media accounts and campaigns
  • Facilitate better support for current customers

Benefits of CRM Software fir your business

Get more leads, close more deals, and do more faster.

  1. Move deals faster by tracking customer information in one place
  2. Generate more profit by using lead management software (i.e. CRM)
  3. Drive customer engagement by automating
  4. Actively tracks and manages customer information.
  5. Connects your entire team from any device.

Your sales team gets more selling time and stays productive; your business retains more customers

Also Read: How Generate Leads for Business

ERP Software for business

Enterprise Resource Planning (ERP) software assists with every aspect of a business operations.

It encompasses sales and marketing, human resources, accounting, manufacturing, order management, distribution and more.

Common features include in ERP Software:

  • Product and purchase planning
  • Manufacturing and delivery planning
  • Inventory management
  • Shipping and payment
  • Supply chain management
  • Accounting
  • Marketing and sales
  • Customer relationship management

Benefits of ERP System for Business

  1. Enhanced Business Reporting
  2. Better customer service
  3. Improved Inventory Costs
  4. Implementation project planning
  5. Improved business data security

The types of businesses that benefit the most from ERP

The versatile nature of ERP software allows companies across industries to implement solutions based on their business needs. Major industries that use ERP include:

  1. Manufacturing
  2. Distribution
  3. Professional Services
  4. Construction
  5. Industrial Services
  6. Service Business
  7. Healthcare
  8. And